UWallet - Sr. Business Analyst
Umniah · Jordan · 2 months ago
About This Role
Duties & Responsibilities
Meet internal/ external stakeholders to discuss the technical aspects based on the business requirements Build business requirement documents, scope of work, wireframes, high-level project plans, and validate software requirement specifications (SRS) Perform user acceptance test (UAT), quality assurance, product monitoring and evaluation for deliverables, trace and detect bugs and failures, follow up on fixing the bugs and failures Research the local and global market practices and identify opportunities for potential developments/ enhancements to achieve higher level of customer satisfaction Perform detailed requirements analysis and ensure proper documentation of processes, and user manuals/ presentations Understand APIs and assist the external stakeholders in the integration and testing to ensure successful delivery and smooth launch Manage UWallet, core banking management application, and core banking configurations, settings, services, and profiles Manage U-Wallet mobile payment system accounts; accounts creation/termination, validation and requests documentation, and configuration of newly acquired/required accounts in accordance to the account on-boarding/update cycle. Supervise and conduct U-Wallet system deployments according to required procedures, receive deployment notes, and issue post deployment report Perform any other duties or responsibilities assigned by the management falling within the job role’s scope of work
Education: Bachelor’s degree in business administration or related field.
Work Experience: A minimum of 4 years in a related field
Certificates: Professional in Business Analysis (PBA) Certification is preferable
Knowledge Of
Good knowledge of APIs integrations Excellent knowledge of local financial ecosystems Excellent knowledge of JoMoPay and Cliq switches Good knowledge financial products and services such as account types, AML, Cards schema, type of transactions, …etc. Excellent knowledge of project management A working knowledge of IT Operations: Deployment/system implementation, Operations environment maintenance
Skills In
Excellent command of communication skills both verbal and written Excellent command of English language both speaking and writing Good command of MS Office Excellent analytical skills Excellent troubleshooting skills
Job Details
Seniority
Mid-Senior level
Employment
Full-time
Function
Research, Analyst, Information Technology
Industry
Telecommunications
Required Skills
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