Sr Director, Marketing Operations
Korn Ferry · United States · 1 month ago
About This Role
Requisition ID
25585
Country
United States of America
Location type
Remote
Application Deadline
15 April 2026
About Us
Korn Ferry is a global consulting firm that powers performance. We unlock the potential in your people and unleash transformation across your business—synchronizing strategy, operations, and talent to accelerate performance, fuel growth, and inspire a legacy of change. That’s why the world’s most forward-thinking companies across every major industry turn to us—for a shared commitment to lasting impact and the bold ambition to Be More Than.
Korn Ferry Digital Is a Scaled Product Business Unit Within Korn Ferry That Develops And Sells Our Suite Of Talent Products And HR Technology. The Korn Ferry Talent Suite Enables Organizations To Align Strategy And Talent Across The Full Workforce Lifecycle. Rather Than Addressing Talent Challenges In Silos, The Platform Connects Insights Across:
Organizational StrategyTalent AcquisitionAssessment and SuccessionLeadership and Professional DevelopmentSales and Service EffectivenessTotal Rewards
Job Description
Sr. Director of Marketing Operations, KF Digital
We are seeking a strategic, data-driven Sr. Director of Marketing Operations to lead and evolve our global marketing operations function. This role is responsible for building the infrastructure, systems, and processes that power marketing execution at scale—from campaign operations and lead management to reporting and analytics. You will drive operational excellence across marketing programs, optimize our tech stack (with a strong focus on Marketo), and ensure tight alignment between teams to support global go-to-market initiatives.
This is a high-impact role that requires a self-starter who thrives in fast-paced environments, operates autonomously, and has the ability to both dive deep into the details and confidently present insights and strategy at the executive level.
RESPONSIBILITIES
Top-of-Funnel Strategy & Execution:
Own the development and optimization of landing page / form strategy to drive lead capture and conversion. Collaborate with content, design, and web teams to ensure consistent branding and messaging.
Marketing Automation & Tech Stack:
Help build & optimize the KF Digital tech stack, servicing as the subject matter expert to ensuring best practices across campaign setup, lead scoring, segmentation, nurture programs, and data hygiene. Specific experience in Marketo especially relevant.
Data & Performance Analytics:
Track and report on campaign performance, lead flow, and funnel metrics. Use data to optimize performance and guide strategic decisions.
Campaign Support & Execution:
Partner with demand generation, product marketing, and field marketing teams to operationalize multi-channel campaigns within Marketo, ensuring accurate targeting, execution, and reporting.
Global Marketing Collaboration:
Work cross-functionally with global corporate marketing teams to ensure consistent campaign execution, data standards, and lead management practices across regions.
Strategic & Tactical Balance:
Switch seamlessly between tactical execution and high-level strategy—developing scalable workflows while also presenting performance updates and strategic insights to senior leadership. Important to independently drive initiatives from concept through execution with minimal oversight.
QUALIFICATIONS
10+ years of experience in B2B marketing, with 5+ years in marketing operations leadership Proven expertise in Marketo (Marketo Certified Expert preferred) Self-motivated with a strong sense of ownership; able to manage complex projects independently Comfortable getting into the weeds while also effectively communicating & influencing at the executive level Deep understanding of lead lifecycle management, attribution, campaign architecture, and pipeline acceleration Experience working with global marketing teams in a matrixed organization Strong analytical mindset with experience using CRM tools (Salesforce certifications preferred) Excellent project management, communication, and stakeholder management skills Experience working with marketing automation platforms (Marketo), predictive analytics (6sense), Domo, data enrichment tools, CRM systems (Salesforce), and analytics tools (Marketo Measure) Background in tech, SaaS, or enterprise B2B environments
Salary: $175,000.00 - $205,000.00
Salary Range
$175,000.00 - $205,000.00
Salary range represents the compensation Korn Ferry expects to pay to a candidate with the requirements for the job posted. Korn Ferry offers competitive compensation and benefits commensurate with experience.
Korn Ferry may use AI as part of its recruitment process, but all hiring decisions are made by humans.
Korn Ferry Benefits
The Korn Ferry Cares Wellbeing Platform offers Employees health benefits (Medical, Dental, Vision, Short Term Disability, Basic Life and Accidental Death & Dismemberment), Critical Illness, Accident Injury, Hospital Indemnity, and Legal Insurance. Employees are eligible to enroll in Korn Ferry's Tax Deferred Savings plan 401(k). Employee Stock Purchase Program is available to all permanent employees who work 20 hours or more after 6 months of service.
Employees are eligible to receive a total of 15 days vacation annually plus paid time off for 16 company holidays. Full time eligible employees will accrue sick time commencing on the first date of employment at the rate of 3.33 hours per pay period for an annualized maximum of 80 hours.
Korn Ferry Benefits
Korn Ferry offers employee benefits that currently include an Extended Health and Dental program, and online Digital Medical, Mental Health and Pediatric support programs.
Internal Mobility at Korn Ferry
If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.
Korn Ferry is an Equal Employment Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.
Background Check Disclaimer
The successful candidate will need to complete background checks as part of our recruitment process, this may include criminal, education credentials, employment history, and other background information relevant to your employment qualifications
Job Details
Employment
Internship
Function
Management, Manufacturing
Industry
Business Consulting and Services
Required Skills
Why This Role Is a Great Opportunity
Joining Korn Ferry as a Sr Director, Marketing Operations offers an unparalleled opportunity to advance your career in a prominent global consulting firm. This role allows you to be at the forefront of strategic marketing operations, providing you with a platform to influence major business decisions and drive transformational change. In an ever-evolving digital landscape, this position ensures you stay ahead of industry trends, gaining insights and expertise that are highly sought after.
The Sr Director, Marketing Operations role is not only about managing processes but also about leading innovation in marketing strategies. With Korn Ferry's commitment to synchronizing strategy, operations, and talent, you will have the chance to collaborate with thought leaders and industry experts, enhancing your professional growth and expanding your network. As the company serves cutting-edge businesses across various sectors, your contributions will be instrumental in shaping the future of marketing operations, making this an ideal role for those passionate about leaving a lasting impact.
Key Skills You Need to Succeed
- Go, Scala, and R: Proficiency in these programming languages is crucial for developing robust data-driven marketing strategies and analyzing complex datasets efficiently.
- Git: Experience with Git is essential for managing version control and collaborative workflow, ensuring seamless integration and deployment of projects.
- Excel: Advanced Excel skills are vital for data manipulation and analysis, enabling you to derive actionable insights that inform strategic marketing decisions.
Tips to Get Hired for This Role
To stand out as a top candidate for the Sr Director, Marketing Operations position at Korn Ferry, tailor your resume to highlight relevant experience in marketing operations and leadership roles. Focus on quantifiable achievements that demonstrate your ability to drive transformation and optimize performance.
During the interview process, be prepared to discuss your experience with the key technologies and methodologies relevant to the role. Demonstrating your proficiency in Go, Scala, R, Git, and Excel will show that you are well-equipped to handle the technical demands of the position.
Finally, research Korn Ferry’s mission and values to articulate how your vision aligns with the company's goals. Showcasing a deep understanding of their commitment to unlocking potential and driving change will position you as a candidate who not only fits the job requirements but also resonates with the company ethos.
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