SME Relationship Manager

Job Purpose:
Ahli Bank is seeking experienced SME Relationship Managers. The successful candidates will be responsible for managing and nurturing relationships with SME clients, ensuring high levels of customer satisfaction and loyalty by delivering excellent service. This role involves assessing client needs and providing tailored financial and advisory solutions in line with bank policies. Additionally, candidates will be expected to achieve targets, attract new clients, and strengthen relationships with existing ones. Monitoring and following up on the client portfolio while adhering to internal procedures will also be key responsibilities.
Main Duties & Responsibilities:
Prepare and regularly update the pipeline of the new relationships of SMEs clients and the existing clients to expand the relationships with them.Visit the clients on field and gather the required documents needed by the bank to properly understand the client’s business and needs and provide the best solutions.Continuous striving to achieve the targets upon the pipeline on time and with the highest quality, by attracting new customers and developing the portfolio of existing customers with direct facilities, indirect facilities, deposits, CASA, and other different banking products.Managing the customer’s portfolio and providing the best banking advisory services needed to the clients.Filling of the credit reports of the clients and fill / analyze the customer’s and group’s indicators (like: KYC, company’s structure, ownership, facilities details, account’s conduct, financial analysis, credit analysis, risk rating, profitability, etc.). and provide the best recommendation to the business center manager and credit committee.Following up on the package submitted to the committees and following up on the documentation, execution, and disbursements of facilities upon procedure.Monitoring the credit portfolio and all early warning signals on it, and following up on past dues, and working to best solve and minimize them upon policy.Managing the portfolio revolving limits and their expiry dates and following up on them in order to renew them in a timely manner upon procedure and upon the client’s needs.Following up on the portfolio and the opportunities available to attract new clients and expand the existing relationships, in addition to monitoring the utilization of their balances, the granted ceilings and their credit ratings, and continuous communication with clients and identifying their financial and advisory needs.Participate in supporting the daily tasks in the Business Center and work in a team spirit to achieve the required goals and provide the best service to the clients.
Skills & Qualifications:
Bachelor's degree in Business Administration, Banking and Finance, Accounting, Economics or any related field.Minimum 3 years of banking experience in SMEs relationship management field.Good Experience in SMEs banking sector.Strong selling and negotiation skills.Strong skills in performing Credit and financial analysis.Flexible to implement change.Teamwork and team spirit.Time management and relevant communication skills.Ability to work under pressure.Computer skills.
Why You’ll Love Being Part of Jordan Ahli Bank!
What We Offer?
Career Growth: We love promoting from within—40% of our openings are filled by our own talent!Inclusive Culture: We’re all about teamwork and innovation. Your ideas matter here.Continuous Learning: Stay on top of your game with our awesome training programs.Recognition & Rewards: We celebrate your wins and reward hard work.Work-Life Balance: We prioritize your well-being and offer a balanced work-life environment.Gender Equity and Non-Discrimination:We are dedicated to fostering an inclusive workplace where diversity is celebrated, and discrimination has no place. Our commitment to fairness ensures that everyone has the opportunity to succeed.

Why This Role Is a Great Opportunity

Joining Jordan Ahli Bank as an SME Relationship Manager offers a unique pathway to advance your career in the banking sector. This role not only allows you to leverage your expertise in relationship management but also provides an opportunity to work with dynamic small and medium-sized enterprises, a crucial segment contributing to economic growth. As you nurture these relationships, you will play a significant role in supporting businesses that drive innovation and create job opportunities in Amman and beyond.

The position offers ample growth potential, as you can hone your skills in financial advisory and strategy development. Working within a reputable institution like Jordan Ahli Bank enhances your professional credibility and opens doors to further career advancements. With the bank's commitment to employee development, you will have access to training programs and resources that empower you to exceed targets and achieve your professional goals.

Key Skills You Need to Succeed

• Financial Acumen: Essential for understanding and addressing the financial needs of SME clients, ensuring you provide sound advice and solutions.
• Relationship Building: Crucial for establishing trust and loyalty with clients, leading to long-term partnerships.
• Communication Skills: Vital for clearly conveying complex financial information and advice in an understandable manner.
• Sales and Marketing Expertise: Important for attracting new clients and promoting the bank's services effectively.
• Problem-Solving Abilities: Necessary for quickly identifying client issues and developing efficient solutions.
• Proficiency in Tools: Skills in Go, R, and Excel are important for data analysis and creating reports that inform decision-making.

Tips to Get Hired for This Role

To increase your chances of being hired as an SME Relationship Manager at Jordan Ahli Bank, tailor your resume to highlight your experience in relationship management and financial services. Be sure to include specific examples of how you have successfully managed SME portfolios in the past and achieved tangible results.

Prepare for your interview by researching Jordan Ahli Bank's values and recent initiatives, demonstrating your genuine interest in the company. Practice answers to common interview questions, focusing on how your skills align with the job requirements and how you can contribute to the bank's success.

Finally, during the interview, ask insightful questions about the role and the bank's approach to SME client management. This not only shows your enthusiasm but also helps you assess if Jordan Ahli Bank aligns with your career aspirations.