SME Relationship Manager

Accountabilities and Key Roles:
Achieving set objectives by proactively managing relationship with existing and developing/building relationships with new SME Clients .Enhancing the marketing process for credit facilities (Up-Selling) and coordinate with other SBU ‘s (Cross Selling).Improving the profitability of SME portfolio.Ensuring compliance with the set policies & procedures.Ensure the implementation of marketing strategy within the SME sectionIdentify existing and potential key SME Clients and define their needsManage SME Clients relationships in a way to achieve set targets.Maximize the up-selling and cross-selling of other SBU’ s products and servicesMaximize the value of SME relationships by promoting and selling the digital services. Identify new products and services to meet Clients requirements and needs.Ensure steadiness and growth for both Credit Facilities and Deposits portfolio’s (simultaneous Growth)Oversee the state of the clients to ensure their solvency.Liaise with other concerned teams to provide high quality service levels and ensure adequate turnaround times.Collect all required documents to make a credit decision.Carry out field visits to SME clients and prepare a call report with each credit report. Follow up clients’ complaints, and service recovery process. Review and recommend credit requests to ensure adherence to credit policies, and appropriate risk-return propositions.Responsible for lines of credit renewals and management of inward clearing to SME accounts. Adhere to collection efforts procedures to ensure performing and healthier portfolio, to stimulate profitability.
Job Requirements:
Education:
University degree in business from a recognized university.
Experience:
+ 5 years SME/ Corporate experience in a leading international/Regional Bank.
-Competences:Good in English & Arabic.Thorough understanding of the full range of banking products and services.Proven ability to develop relationships with SME companies.Proven analytical and modeling skills and thorough understanding of financial statement.Excellent understanding of lending practices. Excellent interpersonal, negotiation, communication and sales skills.