Shop Manager II

Job Purpose:The Shop Manager is responsible for supervising store operations to ensureexceptional customer service, maximize sales, and profitability in line withcompany objectives. He/she manages inventory, maintenance, and ensures the shop's external appearance meets brand standards.
Key Responsibilities:Monitor market trends, customer needs, and competitor activity.Drive sales performance through daily, weekly, and hourly analysis.Manage stock, inventory movements, shrinkage, and replenishment.Ensure compliance with local regulations, licenses, and documentation.Prepare schedules aligned with sales targets and operational needs.Oversee store image, cleanliness, maintenance, and visual standards.Manage budget, control costs, and report on KPIs and performance metrics.Recruit, train, motivate, and develop the team to maximize potential.Lead daily team briefings and foster engagement.
Behavioral Competencies:Strong business acumen and commercial mindsetCustomer-centric approachHigh-quality decision-makingResults-driven and resilientTalent development focusInclusive leadership mindset
Language & Technical Skills:Language Proficiency:Fluency in English is required.Technical Skills:Proficiency in MS Office.Specific Skills:Active participation in at least one sporting activity.Deep knowledge of sporting events and collective games.Project-oriented mindset with strong collaboration and empathy.Athletic ambassadorship, enthusiasm, entrepreneurship, and sense of responsibility.Education:Bachelor’s degree in a related field.Experience:4–6 years of experience in Retail or a similar role.Minimum 2 years of managerial experience.