Senior Project Manager, Sales and Service

Requisition ID

25582

Country

United States of America

Location type

Remote

Application Deadline

30 April 2026

About Us

Korn Ferry is a global consulting firm that powers performance. We unlock the potential in your people and unleash transformation across your business—synchronizing strategy, operations, and talent to accelerate performance, fuel growth, and inspire a legacy of change. That’s why the world’s most forward-thinking companies across every major industry turn to us—for a shared commitment to lasting impact and the bold ambition to Be More Than.

Korn Ferry Digital Is a Scaled Product Business Unit Within Korn Ferry That Develops And Sells Our Suite Of Talent Products And HR Technology. The Korn Ferry Talent Suite Enables Organizations To Align Strategy And Talent Across The Full Workforce Lifecycle. Rather Than Addressing Talent Challenges In Silos, The Platform Connects Insights Across:

Organizational StrategyTalent AcquisitionAssessment and SuccessionLeadership and Professional DevelopmentSales and Service EffectivenessTotal Rewards

Job Description

Opportunity to Enhance Your Career - It’s about Exceeding Your Potential.

We’re excited to welcome a Senior Project Manager who will play a pivotal role in driving the global rollout of Sales & Service products and services, ensuring consistent best-practice delivery across regional teams, and supporting strategic transformation initiatives. In this position, you’ll have the chance to collaborate closely with a diverse team including the global delivery team, leaders, operations, product managers and other internal stakeholders. This role involves managing complex projects with multiple stakeholder groups, including technology teams, and is ideal for someone with project management experience in SaaS environments.

Key Responsibilities:

Lead end-to-end delivery of complex, client-facing Sales engagements, including large-scale deployments of Korn Ferry Digital solutions (e.g., KF Sell) within client CRM and enterprise technology ecosystemsServe as the primary owner and escalation point for assigned client projects, accountable for scope, timeline, budget, quality, risk management, and overall client satisfactionPartner closely with clients, Sales, Consulting, Product, Technology, and Delivery teams to align delivery plans with client objectives and contractual commitments.Develop and manage detailed client project plans across multiple workstreams, geographies, and dependencies, proactively identifying risks, issues, and mitigation strategiesLead, coordinate, and motivate cross-functional delivery teams, including consultants, analysts, and technical resources, ensuring clarity of roles, deliverables, and milestonesFacilitate and lead client-facing governance, status, and steering meetings, clearly communicating progress, risks, decisions, and outcomes to senior and executive-level stakeholdersEnsure delivery excellence through the definition and execution of quality assurance strategies, adhering to Korn Ferry delivery standards and best practicesOversee financial management of client projects, including forecasting, budget tracking, invoicing accuracy, and revenue recognition in collaboration with Finance and OperationsCapture, document, and communicate lessons learned and continuous improvement insights to strengthen future client engagements and delivery approachesLead multiple concurrent client engagements with competing priorities, ambiguity, and senior stakeholder expectationsAct as a trusted delivery advisor to clients, proactively shaping delivery approaches to support adoption, transformation, and long-term successContribute to the evolution of Sales & Service delivery methodologies, standards, and tools based on client experience and outcomes

Professional Experience/Qualifications:

7+ years of progressive project management experience, including significant responsibility for client-facing delivery of complex, technology-enabled solutionsDemonstrated experience successfully leading large, complex client projects with multiple stakeholders, workstreams, and dependencies across geographiesProven track record managing end-to-end client engagements, including scope, schedule, budget, risk, quality, and client satisfactionExperience delivering projects in SaaS, digital, or emerging technology environments; experience deploying solutions within CRM or enterprise platforms strongly preferredStrong client-facing skills, with experience engaging and influencing senior and executive-level client stakeholdersDemonstrated ability to lead and motivate cross-functional delivery teams, including consultants, analysts, and technical resources, in remote and matrixed environmentsExperience managing project financials, including forecasting, budget tracking, invoicing accuracy, and revenue recognition in partnership with Finance and OperationsComfort partnering with Sales and Commercial teams, including supporting scoping, change control, and identification of expansion or upsell opportunitiesExperience contributing to or improving delivery standards, methodologies, or best practices based on client outcomes and lessons learnedAdvanced proficiency in MS Word, Excel, Outlook, and PowerPoint; ability to quickly learn internal systems and delivery toolsProject Management certification (PMP, PRINCE2, or equivalent) preferredBachelor’s degree in a related field or equivalent professional experience

Education:

Bachelor’s degree in a related field

Salary Range

$95,000.00 - $115,000.00

Salary range represents the compensation Korn Ferry expects to pay to a candidate with the requirements for the job posted. Korn Ferry offers competitive compensation and benefits commensurate with experience.

Korn Ferry may use AI as part of its recruitment process, but all hiring decisions are made by humans.

Korn Ferry Benefits

The Korn Ferry Cares Wellbeing Platform offers Employees health benefits (Medical, Dental, Vision, Short Term Disability, Basic Life and Accidental Death & Dismemberment), Critical Illness, Accident Injury, Hospital Indemnity, and Legal Insurance. Employees are eligible to enroll in Korn Ferry's Tax Deferred Savings plan 401(k). Employee Stock Purchase Program is available to all permanent employees who work 20 hours or more after 6 months of service.

Employees are eligible to receive a total of 15 days vacation annually plus paid time off for 16 company holidays. Full time eligible employees will accrue sick time commencing on the first date of employment at the rate of 3.33 hours per pay period for an annualized maximum of 80 hours.

Korn Ferry Benefits

Korn Ferry offers employee benefits that currently include an Extended Health and Dental program, and online Digital Medical, Mental Health and Pediatric support programs.

Internal Mobility at Korn Ferry

If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.

Korn Ferry is an Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.

Background Check Disclaimer

The successful candidate will need to complete background checks as part of our recruitment process, this may include criminal, education credentials, employment history, and other background information relevant to your employment qualifications

Why This Role Is a Great Opportunity

Stepping into the role of a Senior Project Manager, Sales and Service at Korn Ferry offers a unique career trajectory filled with growth potential and industry impact. As a leader in a global consulting firm, you'll have the opportunity to work on high-impact projects that drive transformation and fuel growth for leading companies worldwide. This role allows you to play a crucial part in synchronizing strategy, operations, and talent, which is at the heart of Korn Ferry’s mission to unlock potential and inspire lasting change.

Moreover, working remotely from anywhere in the United States provides the flexibility to balance life and work while engaging with a diverse set of challenges and clients. This role not only enhances your project management skills but also deepens your understanding of sales and service strategies across various industries. As a senior project manager, you will gain invaluable experience in leading cross-functional teams, making strategic decisions, and contributing to the legacy of change that Korn Ferry aims to establish.

Key Skills You Need to Succeed

• Go, Rust, Scala, R: These programming languages are essential for managing and implementing complex project solutions. Proficiency in these languages will enable you to design and execute high-performance systems.
• Git: Mastery of Git is crucial for version control and collaborative development, ensuring seamless teamwork and project continuity.
• API: Understanding and leveraging APIs are vital for integrating various systems and enhancing project functionality and connectivity.
• Excel: Strong skills in Excel are necessary for data analysis and project reporting, enabling you to make informed decisions and track progress effectively.

Tips to Get Hired for This Role

To stand out as a candidate for the Senior Project Manager, Sales and Service position at Korn Ferry, tailor your resume to highlight relevant experiences and skills. Focus on showcasing your expertise in the key skills required, such as proficiency in programming languages and experience with project management tools.

During the interview process, be prepared to discuss specific examples of past projects where you demonstrated leadership and strategic decision-making. Highlight your ability to work remotely and manage cross-functional teams effectively. Research Korn Ferry’s mission and values to align your answers with the company’s goals and philosophy.

Finally, demonstrating a proactive approach to problem-solving and a commitment to continuous learning will set you apart. Show your enthusiasm for joining a dynamic team that values innovation and transformation, reinforcing why you are the ideal candidate for this impactful role.