Sales Support Officer

Job Purpose:Drive Joramco’s revenue growth by promoting services and establishing effective communication with customers through various channels, ensuring their expectations are met and exceeded.
Key Responsibilities:Promote Joramco’s services and manage customer communication through various channels.Prepare and deliver offers and quotations in response to RFQs/RFPs.Follow up on special sales campaigns, suggest improvements, and explore new sales opportunities.Customize and administer contracts, prepare standard agreements, and handle adjustments during negotiations.Coordinate customer pre-input requirements and manage warranty claims.Prepare periodic and ad-hoc reports, including price and ELR statistics, and maintain records of customer interactions.
Qualifications, Knowledge & Experience:University degree in Aeronautical Engineering, Industrial Engineering, or a related field.Minimum 2 years of experience as Sales Officer, preferably in aviation.Strong customer service orientation and understanding of contracts.Excellent communication, negotiation, and English language skills.Proficiency in Microsoft Office.Strong analytical, problem-solving, and organizational skills.Ability to manage time effectively and prioritize tasks.High proficiency in creating presentations and handling data analysis.