Resource Manager | Jordan - Amman

About Deloitte: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.

Our Purpose Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.

Our shared values guide the way we behave to make a positive, enduring impact:

Lead the way Serve with integrity Take care of each other Foster inclusion Collaborate for measurable impact

Role Summary

The Resource Manager is responsible for overseeing the end-to-end deployment process of resources within a designated portfolio, working closely with senior leaders to ensure accurate forecasting and effective matching of talent to projects. This role balances autonomy with collaboration to deliver excellent resource management services.

Responsibilities

Collaborate with portfolio and offering teams to capture and update resource requirements promptly.Lead weekly staffing calls and ensure project changes are accurately reflected in STAFFIT.Build strong relationships across all levels to understand skills, experience, and career goals.Manage consultant allocation to assignments and communicate staffing decisions clearly.Monitor and follow up on accurate forecasting of chargeable and non-chargeable work.Resolve resourcing conflicts and provide flexible staffing solutions for new client requests.Work with HR to maintain accurate people data, including joiners, promotions, and resignations.Onboard new joiners to Resource Management processes and systems via one-on-one sessions and webinars.Support and guide STAFFIT users with demonstrations and troubleshooting.Prepare and share weekly reports on resource availability, utilization, and revenue.Investigate and address discrepancies in monthly forecast versus actual reports.

Professional Skills

Strong communication and stakeholder management skills.Excellent organization and ability to prioritize tasks.Proactive, independent, and detail-oriented.Adaptable and resilient in dynamic situations.Skilled in data analysis and reporting (Power BI, Excel, PowerPoint).Confident presenting to senior stakeholders.

Preferred Qualifications

Bachelor’s degree in Business Administration or any related field.Experience in Resource Management, HR, recruitment, or talent management.Background in consulting or professional services preferred.Minimum 7 years’ experience in medium to large organizations.

Why This Role Is a Great Opportunity

Joining Deloitte as a Resource Manager in Amman offers an unparalleled opportunity to advance your career within a globally recognized firm. Known for its commitment to excellence and innovation, Deloitte provides a dynamic environment where you can significantly develop your skills and expertise. The role is designed for those who are passionate about managing resources efficiently and effectively to drive business success.

In this position, you will have the chance to work with cutting-edge technologies and methodologies that are shaping the consulting industry. The skills you develop here are highly sought after in the market, enhancing your professional profile and opening doors for future career advancements. Moreover, working from our Amman office places you in a vibrant city that is a hub for business in the Middle East, allowing you to network with top-tier professionals and expand your industry connections.

Key Skills You Need to Succeed

• Proficiency in Programming Languages: Knowledge of Go and Rust is crucial as these languages are increasingly used for system and application development.
• Data Analysis Tools: Familiarity with Power BI and Excel is essential for analyzing and presenting data-driven insights to support strategic decision-making.
• RESTful Services: Understanding REST is important for developing and managing APIs, which are critical in modern software architectures.
• Problem-Solving Skills: Ability to solve complex challenges is key to delivering innovative solutions that meet client needs.
• Communication and Collaboration: Strong interpersonal skills are necessary for working effectively with diverse teams and clients across the globe.

Tips to Get Hired for This Role

To enhance your chances of being hired as a Resource Manager at Deloitte, focus on tailoring your resume to highlight relevant experiences and achievements. Emphasize your proficiency in programming languages and data analysis tools, as these are critical for the role. Quantify your accomplishments where possible to provide clear evidence of your capabilities and impact.

In preparation for the interview, research Deloitte’s core values and recent projects to understand how your skills and experiences align with their mission. Practice articulating how you have successfully managed resources and contributed to team objectives in past roles. Demonstrating a proactive approach to learning and adapting to new challenges will also set you apart as a candidate.