Remote Customer Service Representative

Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly.

Employer Industry: Healthcare Revenue Cycle Management

Why Consider This Job Opportunity

Salary up to $23.00 per hour Excellent benefits package including Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k) Opportunity to work in a fast-paced and dynamic virtual environment Chance to develop skills in patient communication and negotiation Supportive team-oriented culture focused on patient satisfaction

What To Expect (Job Responsibilities)

Provide exceptional patient service on behalf of the employer Contact patients via telephone to collect payment on medical bills Communicate accurate information to patients in a clear and professional manner Review patient accounts and document interactions and feedback Negotiate appropriate payment arrangements with customers

What Is Required (Qualifications)

High school diploma or General Education Development (GED) Certificate required One to two years of college preferred Prior customer service experience preferred Strong understanding of confidentiality and integrity in handling sensitive information Basic computer skills necessary

How To Stand Out (Preferred Qualifications)

Prior medical billing or healthcare revenue cycle experience strongly preferred Experience in a fast-paced call center environment

#HealthcareRevenueCycle #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

#ResonanceCXPartners