Remote Customer Service Representative

Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly.

Employer Industry: Petroleum Services

Why Consider This Job Opportunity

Salary starts at $18.00 per hour with opportunities for internal growth and wage increases Work from the comfort of your home, saving time and money on commuting Comprehensive individualized remote training provided Positive work environment with employee recognition programs and regular coaching sessions Opportunities for career advancement into Technical Support, Project Management, Leadership, and Training Departments Benefits include medical and dental insurance, long-term disability and life insurance, paid vacation and sick time, holiday pay, and a 401k savings plan

What To Expect (Job Responsibilities)

Respond to maintenance issues from gas stations and dispatch technicians to resolve them Commit to superior service for customers through both phone and computer interactions Dedicate full attention to work without providing care for others during work hours Learn new information, policies, and skills related to the petroleum industry and software Maintain an organized and accurate approach to problem-solving and prioritization

What Is Required (Qualifications)

Minimum of 1 year of customer service-related experience Must be a resident of Kenosha in the Wisconsin area Strong internet connection and ability to set up a home office using company-provided equipment Dependable and committed to punctuality and work ethic Ability to successfully pass a computer skills assessment, training evaluations, and a pre-employment drug screen and background check

How To Stand Out (Preferred Qualifications)

Bilingual skills are a plus but not a requirement

#PetroleumIndustry #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

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