Project Manager

Job Title: Account Manager – Project Manager Line Manager: Account Director Location: Remote home working with in-person get togethers in London one day per month. Position Type: Full Time, Permanent About Us:We are søster Agency, a B2B event management agency. We create incredible travel incentives, conferences, brand activations and prize promotions globally on behalf of some of the world’s top luxury brands, agencies and companies.
We are offering the chance to make a real difference within a fast-growing, forward-thinking company. More than anything, we love creative people with open minds and ideas that will contribute to the wider business.
The Role:Are you ready to bring bold ideas to life and deliver unforgettable experiences?
We’re looking for an ambitious and detail-driven Project Manager to lead the delivery of high-impact, commercially successful events for our clients. This is more than just timelines and budgets - it’s about turning creative concepts into seamless, show-stopping realities.
You’ll be involved in every stage of the event journey: from shaping ideas and supporting pitches, to meticulous planning, budget management and stakeholder coordination, through to hands-on onsite delivery (with plenty of travel along the way). You’ll balance creativity with commercial awareness, ensuring every project is delivered on time, on budget, and beyond expectations.
Previous experience within the events industry is essential - you’ll already understand the pace, pressure and precision required to deliver exceptional experiences. You’re highly organised, naturally proactive, and have a sharp eye for detail. You thrive on managing multiple moving parts and feel just as comfortable onsite as you do behind a project plan. A genuine love of travel and bringing events to life on location is a must.
Working closely with a collaborative and passionate team, you’ll play a key role in nurturing client relationships, driving growth, and winning exciting new business through a truly client-centric approach.
If you’re motivated by seeing a vision come to life and want to be part of a team that delivers events that make an impact, we’d love to hear from you. Purpose of the role:
Project Management: Passion for travel and readiness to lead projects globally, travelling frequently Able to hit the ground running and take on exciting projects to be delivered in Q2 2026Meticulous project management with a keen eye for detail and client objectives Deliver a robust operational process including project management, supplier negotiation and management, operational documents, risk assessments, project timelines and regular client calls/meetingsLead onsite operational delivery including management of the on-site team and third-party suppliers Support with onsite delivery across the wider team / accounts as and when required Development, creation and ongoing management of delegate registration sites (cvent and Duality)Develop and oversee delegate communications, including event apps (Vamoos and CrowdComms), creating engaging and informative attendee journeysWork collaboratively across teams to ensure outstanding client service and delivery excellence Client Management:Confidently manage multiple concurrent accounts and eventsOffer the client world class service to build strong, lasting relationships Proactively pitch, present and support with new client opportunitiesContribute to creative development and brainstorm sessions for new client briefs across søster agency
Financial Management: Experience of building and managing six figure plus budgets Lead the financial management of programmes including budgeting, cash flow management, margin delivery and reconciliation to maximise GPIdentify additional opportunities with new and existing clients

Skills & Experience required:3-5 years previous project management experience, within an event management agency, delivering high end incentives for corporate clients in the UK and globallyStrong commercial acumen, project budget management and client revenue handlingImpeccable attention to detail and high level of accuracyExcellent organisation, multitasking and time management capabilities Previous account management experience – desirableExperience of delivering brand activations and influencer / press events - desirableA passion and extensive knowledge of the world of travel Creative – ability to think about programme solutions outside of the norm Intermediate skills using Microsoft Office Suite (Excel/Word/PowerPoint) Knowledge of cvent - essentialKnowledge of Duality, Vamoos and CrowdComms – desirable A working knowledge of GDPR A second language, particularly Spanish, is beneficial but not a requirementFriendly / Sociable / Team-Player - we are looking for someone personable, a confident communicator, who can build relationships internally and externally via Teams and email
What we offer:Competitive salaryTravel opportunities25 days holiday increasing with length of service plus bank holidaysBirthday offDay off for volunteering every monthLife admin day per yearCuriosity courses – access to a fund for personal developmentBUPA CashplanMental Health Hour – an extra hour every Wednesday to focus on yourself

Why This Role Is a Great Opportunity

As a Project Manager at Søster, you will join a vibrant and dynamic environment where you can significantly impact the company's growth trajectory. This role offers the unique opportunity to work with globally recognized luxury brands and agencies, enhancing your portfolio with high-profile projects. Your contribution will directly influence the creation and execution of innovative B2B event management solutions, positioning you as a key player in the industry.

With the event management field rapidly evolving, this position provides a platform for continuous learning and professional growth. You will have the chance to refine your skills in project management and expand your knowledge of cutting-edge technologies and trends. Søster's fast-paced and forward-thinking nature ensures that you remain at the forefront of industry advancements, making this role not only a job but a career-defining opportunity.

Key Skills You Need to Succeed

• Proficiency in Go and R: These programming languages are essential for managing and analyzing data effectively, allowing for more informed decision-making processes.
• API Integration: Understanding APIs is crucial for seamless connectivity and integration between various software solutions, ensuring efficient project workflows.
• Advanced Excel Skills: Excel remains a powerful tool for data analysis, budgeting, and project tracking, making it indispensable for any Project Manager.
• Strong Communication Abilities: Excellent communication skills are critical for liaising with clients and team members, ensuring that project goals align with client expectations.
• Creative Problem Solving: The ability to think creatively and strategically is vital for overcoming challenges and delivering innovative solutions in event management.

Tips to Get Hired for This Role

To increase your chances of securing the Project Manager position at Søster, tailor your resume to highlight relevant experience and skills that align with the job requirements. Emphasize your expertise in managing large-scale projects, particularly in the event management industry, and showcase your technical proficiency in languages like Go and R.

During the interview process, be prepared to discuss specific examples of how you have successfully led projects from inception to completion. Demonstrating your ability to manage time effectively, coordinate with cross-functional teams, and meet tight deadlines will set you apart as a strong candidate.

Lastly, research Søster's past projects and familiarize yourself with the company's vision and values. Express your enthusiasm for contributing to innovative event solutions and how your unique skills can drive the company's success. By aligning your personal goals with Søster's mission, you'll be better positioned to secure this exciting role.