Project Manager (Arabic Speaking)

About Us

vFairs is an all-in-one event management platform and Gartner Magic Quadrant Leader helping event planners power conferences, trade shows, and corporate events with in-person, hybrid, and virtual solutions. Our platform includes event registration, on-site badge printing, mobile apps, and more, managing the entire event lifecycle from planning through analytics. Rated 4.9/5 for customer support and recognized as a top platform on G2, we're known for robust technology and customer service that goes the extra mile. vFairs has a transparent, fast-paced, and collaborative culture, with geographically distributed teams united by strong processes and the autonomy to drive solutions forward.

This is a remote position.

About The Role

We are looking for a Project Manager with 2-3 years of experience. As we're growing in scale, we have a rising number of clients in the region that are reaching out to us for customizing, enhancing and deploying these events for them. This growth has created a need for a seasoned, experienced leader to step up and liaise between clients and our development hubs, organize our project activities, set client expectations, prioritize operations and ensure quality delivery.

Responsibilities

Manage a portfolio of events at any given point of time and plan event delivery schedules Full event life cycle ownership: successful event delivery will include full-service delivery from handover from pre-sales to post-event closure calls Provide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones Work with development and event setup teams to ensure event customization and client requests are delivered on-time Report on event success criteria results, metrics, test and deployment management activities Employ project management practices and engineer processes to ensure the team can deliver high-quality results to each client to compel them for renewals Prepare estimates and detailed project plan for all phases of the project Procure adequate resources to achieve project objectives in planned time frames Manage the day-to-day project activities and resources and chairs the project management team meetings Monitor staff performance and complete performance reviews Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership Understand inter-dependencies between technology, operations and business needs Ensure technical accuracy, scalability and quality of event through collaboration with development teams Measure and optimize processes to increase renewal rate of customers and their satisfaction scores Conduct post-event calls to collect candid feedback from customers, capture testimonials & create follow-up actions on each feedback item Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors and key stakeholders Coach, mentor, motivate and supervise project and program team

Skills

Bachelor’s Degree in computer sciences or equivalent work experience Fluent in Arabic and English 2-3 years of project management experience, including tracking and planning projects 2-3 years of experience working with business stakeholders within a cross-functional matrix environment Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective Interpersonal skills to influence and spur change, facilitate and enhance performance within a cross - functional environment Demonstrate decisiveness in resolving business problems, making decisions and identifying priorities