Patient Access Specialist II - ENDOCRINOLOGY #Full Time #Remote

Timeline Optimization's mission is to help job seekers find attractive opportunities before they become widely advertised. We are not a staffing firm or agency. Timeline Optimization does not hire directly for these positions—we identify and validate them in real-time from actual employers.

Employer Industry: Healthcare Services

Why Consider This Job Opportunity

Hourly rate ranging from $26.81 to $32.82 Opportunity to grow as part of the Call Center Career Ladder Comprehensive benefits package, including healthcare and paid time off Supportive work culture that emphasizes service-oriented values such as trust, empathy, and communication Chance to make a positive impact on patient experiences and health outcomes Work within one of the largest multi-specialty practices in the Northeast

What To Expect (Job Responsibilities)

Schedule appointment requests and perform outbound calls to schedule Epic referrals Communicate insurance participation, financial responsibility, and time of service policy to patients Obtain and register patients' insurance and demographic information in EPIC Perform real-time insurance verification and collect pre-registration information Facilitate team discussions regarding complex patient scheduling needs and escalate issues as necessary

What Is Required (Qualifications)

High School Diploma or equivalent required Minimum of 3 years of relevant experience, including proficiency in medical terminology and complex scheduling workflows Excellent customer service, problem assessment, and verbal/written communication skills Strong proficiency in Microsoft Office (Word & Excel) or similar software Prior high-volume customer service experience in a call center environment is preferred

How To Stand Out (Preferred Qualifications)

Associate's Degree or higher preferred Bilingual (English/Spanish) a plus

#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #CallCenterJobs

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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