Partnerships Development Manager

About Maqsam

Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.

Your Opportunity

We are looking for a highly motivated Partnerships Development Manager to join our Revenue Organization. This role will be responsible for managing portfolio partners, ensuring they are enabled, engaged, and motivated to generate high-quality leads for Maqsam. In this role you will act as the primary point of contact for partners, providing them with the resources, support, and guidance they need to succeed. This role requires a combination of relationship management, program execution, and performance tracking.

Key Responsibilities

Partner Management: Manage, support, and nurture a group of partners to maximize lead generation outcomes. Act as the day-to-day contact for affiliate partners, building trust and alignment Enablement & Support: Provide partners with training, tools, and marketing materials to promote Maqsam effectively. Ensure partners have a clear understanding of Maqsam's value proposition, product capabilities, and competitive differentiation Lead Generation: Drive consistent pipeline contribution from affiliate partners by setting clear expectations and supporting partner campaigns. Collaborate with the Demand Generation team to launch and optimize co-marketing activities with partners Performance Monitoring & Reporting: Track, analyze, and report partner performance against agreed KPIs. Identify high-performing partners to scale engagement and underperforming partners to re-align strategy Collaboration Across Teams: Work closely with Sales, Marketing, and RevOps teams to ensure partner leads are properly tracked, nurtured, and converted. Share partner and market feedback with internal teams to inform product positioning and strategy

Qualifications & Skills

Bachelor's degree in Business, Marketing, or related field1-3 years of experience in partnership management, sales support, or channel/affiliate marketing (preferably in SaaS or technology)Strong communication and relationship-building skillsData-driven mindset with ability to track KPIs and use CRM/partner management toolsProactive, self-motivated, and detail-oriented with strong organizational skillsFamiliarity with SaaS business models, lead generation, and digital marketing is a plusAbility to thrive in a fast-paced, high-growth startup environment

Key Performance Indicators (KPIs)

Number of active partners generating leads monthlyVolume and quality of leads contributed by affiliate partnersPartner engagement scores (participation in training, campaigns, and initiatives)Conversion rates of partner-sourced leads to opportunities

What We Provide

Join a world-class team at Maqsam, where your growth is our priority. Here's what you can expect:

A Collaborative and Friendly EnvironmentOpportunities for personal and professional growthFair Compensation: We value your contributionA transparent culture that values open communication and integrityBenefits: First-class health insurance, and morePart of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business

Ready to join Maqsam's team? Apply now!!