Medical Administrative Assistant

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Employer Industry: Healthcare Services

Why Consider This Job Opportunity

Comprehensive benefit package including health, dental, and vision insurance Generous time off and profit-sharing options Opportunity for career advancement within a recognized top workplace in the healthcare industry Supportive and upbeat work environment with a casual dress code Flexible in-office days for training and team events Work Monday to Friday during traditional first shift hours

What To Expect (Job Responsibilities)

Manage and assign files to appropriate staff members, initiating verbal and written communication with employers, clients, claimants, and medical providers Maintain responsibility for an individual caseload and ensure proper electronic and paper file management Interface with a variety of interdisciplinary providers, including physical therapy and diagnostic professionals Answer incoming calls and direct them appropriately while processing documents using various office equipment Continually improve job skills and knowledge of company products and services through ongoing training

What Is Required (Qualifications)

Experience in medical-related fields such as CNA, Medical Assistant, or Medical Office Manager Basic knowledge of reading medical reports and researching evidence-based guidelines Proficient verbal, telephone, and written communication skills Strong time management skills with the ability to prioritize tasks efficiently Ability to work independently and as part of a team, demonstrating empathy towards injured and disabled individuals

How To Stand Out (Preferred Qualifications)

Experience with workers' compensation or disability Bachelor's or Associate's Degree in a relevant field Intermediate computer skills, particularly in MS Word, Outlook, and Excel Aptitude for learning and organizational skills A customer service mindset and ability to express empathy

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