IT Intern

Company Overview With its headquarters in Singapore and strategically placed offices across the United States, Turkey, Japan, and Malaysia, Rapsodo represents more than just sports technology and data analytics. It stands as the clear front-runner in providing affordable, professional-grade technology for athletes aiming to enhance their performance.The company currently collaborates with partners such as The PGA of America, Golf Digest, Troon, various Major League Baseball teams, USA Baseball, and over 1000 NCAA athletic departments.Become a part of Team Rapsodo as we challenge limits and unveil endless potential, one data point and one heartwarming success story at a time.Powered by Athletes who get it, and Engineers who can do it. Role PurposeWe are seeking a motivated General IT Intern to support our IT department in day-to-day operations and strategic projects. This internship offers hands-on experience in IT support, cloud migration, SaaS management, and password security solutions. The intern will assist with technical troubleshooting, system administration, and contribute to key initiatives that strengthen our IT infrastructure across the United States. Key Responsibilities1. Technical SupportProvide Level 1 helpdesk support (password resets, software installations, connectivity issues).Assist employees with hardware and software troubleshooting.Document solutions and contribute to IT knowledge base.2. Cloud Data MigrationSupport the migration of company data to cloud platforms (e.g., Microsoft Azure, AWS, Google Cloud).Assist in validating data integrity during migration.Collaborate with IT staff to ensure secure and efficient transfer of files.3. SaaS Migration (U.S. Operations)Participate in migrating SaaS applications used across U.S. offices to unified platforms.Help evaluate SaaS tools for compatibility, security, and user adoption.Document migration steps and provide user support during transitions.4. Password Storage SolutionsAssist in implementing and managing enterprise password management tools (e.g., Bitwarden, Keeper, 1Password).Help configure secure password vaults for employees.Train staff on best practices for password security and safe credential storage.5. Documentation & TrainingCreate step-by-step guides for cloud migration, SaaS onboarding, and password manager usage.Update IT support documentation and procedures.6. ProjectsContribute to IT infrastructure improvement projects.Present a final report summarizing contributions, lessons learned, and recommendations for IT enhancements.

Requirements

Role QualificationsCurrently pursuing a degree in Information Technology, Computer Science, or related field.Basic knowledge of operating systems (Windows, macOS) and cloud platforms.Familiarity with SaaS applications and password management tools.Strong problem-solving and communication skills.Ability to work collaboratively in a team environment.
Learning OutcomesBy the end of the internship, the intern will:Gain practical experience in cloud data migration and SaaS management.Understand enterprise-level password storage solutions and security practices.Develop troubleshooting and documentation skills.Build confidence in supporting IT operations across multiple platforms

Why This Role Is a Great Opportunity

Joining Rapsodo as an IT Intern in St Louis, MO, offers an unparalleled chance to dive into the dynamic world of sports technology and data analytics. This role is not just a stepping stone; it's a gateway to a thriving industry where technology and sports intersect. As an intern, you'll gain hands-on experience with the latest tools and platforms, including AWS and Azure, which are crucial in today's tech landscape.

The growth potential with Rapsodo is significant. With the company's global presence and partnerships with prestigious organizations like The PGA of America and Major League Baseball teams, you will be positioned at the forefront of industry innovation. The skills and experience gained during this internship will open doors to future opportunities, not only within Rapsodo but across the broader technology and sports sectors.

Key Skills You Need to Succeed

• Proficiency in Go and R: Understanding these programming languages is crucial for handling data analytics tasks and developing solutions that optimize performance metrics.
• Experience with AWS and Azure: These cloud platforms are essential for managing and analyzing large datasets, offering scalability and flexibility essential for modern IT roles.
• Analytical Thinking: Ability to analyze complex data sets and derive actionable insights is invaluable, particularly in a data-driven company like Rapsodo.
• Team Collaboration: Working effectively with cross-functional teams is critical to driving successful projects and innovations within the company.
• Adaptability: The sports technology field is fast-paced; being adaptable ensures you can keep up with the latest trends and tools.

Tips to Get Hired for This Role

To stand out as a candidate for the IT Intern position at Rapsodo, tailor your resume to highlight relevant skills and experiences. Emphasize any projects or coursework related to sports technology, data analytics, or cloud platforms like AWS and Azure. Be specific about your accomplishments and use quantifiable metrics where possible.

Prepare thoroughly for your interview by understanding Rapsodo’s role within the sports technology sector and its key partnerships. Demonstrating knowledge of the company's impact on athletic performance can set you apart. Practice articulating how your skills align with the company's needs and be ready to discuss how you can contribute to ongoing projects.

Finally, showcase your passion for both technology and sports. Rapsodo values enthusiasm and a genuine interest in bridging these fields to drive innovation. By demonstrating your commitment and eagerness to learn, you will leave a lasting impression on the hiring team.