Human Resources Director

OVERVIEW
The Head of Human Resources will serve as a strategic partner to the executive team, overseeing the full spectrum of HR functions across our multi-location emergency veterinary organization. Preference is for a candidate who possesses a deep understanding of the veterinary healthcare workforce; however, candidates with healthcare practice experience are also welcome to apply. This role requires strong leadership skills and a hands-on approach to managing complex HR needs in a fast-paced, emotionally demanding industry.
The company has a hybrid work policy that requires four days per week onsite for this role.
RESPONSIBILITIESStrategic LeadershipPartner with Executive Leadership to design and implement forward-thinking HR strategies that drive the veterinary group’s long-term goals.Provide strategic counsel on workforce planning, succession management, organizational development, and cultural stewardship.Champion the hospital’s approach to employee engagement and high-performing team dynamics.Compliance and Risk ManagementEnsure adherence to all local, state, and federal labor regulations, including OSHA, DEA, and veterinary board rules.Oversee licensing and credentialing processes for clinical staff.Maintain HR policies and procedures aligned with industry-specific compliance needs.Ensure compliance with all applicable employment laws and internal risk protocols, working in partnership with outside counsel when necessary.Talent & Organizational DevelopmentOversee recruitment strategies tailored to veterinarians, vet techs, and administrative personnel designed to attract and retain top-tier talent.Lead performance management strategy and execution, including conflict resolution, grievances, and performance concerns.Build and implement development frameworks that support continuous learning for clinical and non-clinical staff.Compensation and BenefitsCollaborate with Executive Leadership to ensure compensation structures and benefits offerings are market-competitive, equitable, and clearly communicated.Conduct regular compensation benchmarking and oversee benefits optimization.Build and refine people processes and policies that are clear, scalable, and aligned with organizational values.HR Operations & AnalyticsChampion technology and system solutions that enhance HR efficiency, reporting, and employee self-service.Monitor and report on key metrics, using data to inform decisions and continuous improvement initiatives.Serve as the internal voice of the employee experience.Culture & Employee RelationsMaintain the company’s culture of a high-trust, inclusive workplace where employees feel supported and engaged with the mission.Develop HR protocols for emergency situations (e.g., pandemics, natural disasters, clinic trauma events).Provide leadership and staff support during high-stress or emotionally difficult events.Promote a proactive approach to wellbeing, recognition, and workplace belonging.
QUALIFICATIONS & SKILLSBachelor’s degree required; PHR/SPHR or advanced degree preferred.5-8+ years of progressive HR leadership, ideally within the healthcare or veterinary industry.Deep knowledge of employment law, compensation strategy, best-in-class HR practices, OSHA, and DEA compliance.Deep empathy for veterinary professionals and a passion for improving workplace culture in animal careExceptional interpersonal skills, with high emotional intelligence, discretion, and judgment.Strong business acumen and the ability to balance strategic planning with day-to-day execution.Comfort navigating ambiguity, shifting priorities, and high expectations in a fast-paced environment.Proficiency with HR systems and technology that drive scale and impact.Track record of building trusted relationships and delivering results in service-oriented organizations.
ABOUTThe company is a specialty veterinary hospital with 170 employees committed to the highest quality of care for small animals requiring the attention of doctors certified in various specialties, including cardiology, internal medicine, and neurology, as well as emergency medicine. Located in central New Jersey, there is a second similarly sized facility in the development phase.

Why This Role Is a Great Opportunity

As the Human Resources Director at Eclipse Specialty & Emergency Pet Care, you will have the unique chance to significantly impact the veterinary healthcare industry. This role is not just about managing HR functions; it's about being at the forefront of shaping the culture and operational excellence of a multi-location emergency veterinary organization. Your contributions will directly influence the well-being of both staff and the pets under our care, making this a deeply rewarding position.

Joining Eclipse Specialty & Emergency Pet Care allows you to leverage your HR expertise in a fast-paced and emotionally fulfilling environment. With the veterinary sector rapidly evolving, your role as a strategic partner to the executive team positions you for substantial career growth and development. You will have the opportunity to lead innovative HR initiatives, enhance workforce engagement, and implement best practices that support the company's mission of providing exceptional veterinary care.

Key Skills You Need to Succeed

• Leadership: Essential for directing HR functions and leading a team effectively within a dynamic veterinary setting.
• Strategic Thinking: Crucial for developing HR strategies that align with the organizational goals and drive overall success.
• Veterinary Healthcare Knowledge: Understanding the unique needs of the veterinary workforce helps tailor HR practices effectively.
• Communication: Vital for fostering open dialogue between staff and management, ensuring transparency and trust.
• Problem-Solving: Key for addressing complex HR challenges swiftly and effectively, maintaining a positive workplace environment.
• Emotional Intelligence: Important for navigating the emotionally demanding nature of emergency pet care environments.
• Technical Skills: Proficiency in tools like AWS and programming languages such as Go, Rust, Scala, and R can enhance HR tech initiatives.

Tips to Get Hired for This Role

To stand out as an applicant for the Human Resources Director position at Eclipse Specialty & Emergency Pet Care, tailor your resume to highlight your leadership experience and strategic impact in previous roles. Emphasize any experience you have in the veterinary or healthcare sectors, as this knowledge is highly valued.

Prepare for the interview by researching the latest trends and challenges in veterinary healthcare. Demonstrating your industry knowledge will show that you are ready to hit the ground running. Practice articulating how your skills align with the company's needs and be ready to discuss specific examples of how you have successfully managed complex HR scenarios.

Finally, showcase your passion for animal welfare and commitment to creating a supportive and efficient workplace. This will resonate with the company's mission and culture, boosting your chances of making a lasting impression.