Exclusive Associate Relationship Manager

Job Purpose:
At Ahli Bank, we are committed to delivering exceptional banking experiences and building long-term relationships with our valued clients. We are currently seeking a dedicated and service-oriented Exclusive Associate Relationship Manager to join our Exclusive Center.This role is ideal for a proactive banking professional who is passionate about client service excellence and relationship support within the Exclusive segment.

Main Duties & Responsibilities:
Maintain and deliver a distinguished level of service to existing Exclusive clients.Support Exclusive Relationship Managers in acquiring new clients to expand the Exclusive portfolio, contributing to increased profitability, enhanced market share, and strengthening the Bank’s brand image.Welcome Exclusive clients and manage their day-to-day banking needs with professionalism and efficiency.Accurately identify Exclusive client needs and align them with the Bank’s products and services in a professional and efficient manner.Coordinate and monitor banking transactions with relevant departments to ensure timely completion in line with internal procedures.Support the Center in achieving assigned sales targets in line with the marketing strategy.Execute transactions with high accuracy and proactively minimize operational errors.Encourage and guide Exclusive clients to utilize the Bank’s digital channels and electronic services.Continuously update client records and obtain any missing documentation during client visits.Monitor service level indicators, identify gaps, and provide recommendations to the Branch or Center Manager to enhance service standards and maximize client satisfaction.Maintain comprehensive knowledge of all Bank products, services, delivery channels, and campaigns.

Skills & Qualifications:
Minimum 1 year of experience in affluent client relationship management or Private Banking segment.Bachelor’s degree in Finance, Banking & Financial Sciences, Accounting or an equivalent field.Strong understanding of banking products and financial services.Excellent customer service and relationship-building skills.High attention to detail and strong organizational abilities.Strong communication and interpersonal skills.Ability to work effectively in a fast-paced, client-focused environment.

Why You’ll Love Being Part of Jordan Ahli Bank!
What We Offer?
Career Growth: We love promoting from within—40% of our openings are filled by our own talent!
Inclusive Culture: We’re all about teamwork and innovation. Your ideas matter here.
Continuous Learning: Stay on top of your game with our awesome training programs.
Recognition & Rewards: We celebrate your wins and reward hard work.
Work-Life Balance: We prioritize your well-being and offer a balanced work-life environment.
Gender Equity and Non-Discrimination:We are dedicated to fostering an inclusive workplace where diversity is celebrated, and discrimination has no place. Our commitment to fairness ensures that everyone has the opportunity to succeed.