Director of Business Development

The Director of Business Development provides strategic vision and leadership for the Jordan River Foundation’s commercial growth. This role is responsible for driving revenue through integrated sales and marketing strategies while spearheading the Customer Experience (CX) framework. The Director oversees brand equity, market expansion (local and international), and the cultivation of high-value corporate and retail relationships to ensure financial sustainability and market leadership.
Marketing & Brand ManagementOversees brand management and corporate identity for Jordan River Designs and Karma Kitchen, to assure they align with JRF brand guidelines.Directs the strategic e-commerce marketing plan for JRD, ensuring the brand is presented in a compelling and consistent manner across all digital platforms.Coordinates with the Media & Communications department to integrate digital content and align marketing strategies with the broader organizational strategy.Anticipates global market trends and identifies new business leads in regional and international markets to increase financial growth and market share.Oversees the development, pricing, and positioning of promotions, analyzing the financial impact of product creation within the SE division.
Sales & Strategic Relationship ManagementFormulates and directs the implementation of long-term strategic sales plans for the JRD and Karma Kitchen portfolios to meet fundamental organizational goals.Networks represents JRF with national and international corporate clients, wholesalers, and distributors to support large-scale sales objectives.Leads and manages high-level strategic partnerships, such as IKEA, ensuring strict compliance with international standards and identifying opportunities for new global collaborations.Controls pricing and dynamic revenue management to assure value integrity while achieving the highest margins for retail, wholesale, and corporate initiatives.Develops and manages the comprehensive Sales and Marketing budget, ensuring expenditures are monitored, audited, and aligned with JRF goals.Assigns department targets and motivates the sales and marketing teams to maximize performance and productivity.
Customer Experience & Quality AssuranceDefines and evaluates the end-to-end customer experience strategy to improve customer satisfaction and the quality image of JRD and Karma Kitchen.Identifies and analyzes customer feedback and technical product capabilities to determine necessary product features or service modifications.Assures that high-quality standards (e.g., IKEA Compliance for JRD and HACCP for KK) and best international practices are maintained and adhered to by all customer-facing staff.Identifies challenges and develops solutions to improve sustainable quality activities and services across all business development touchpoints.
Managerial Responsibilities:Manages the team by evaluating performance, providing ongoing feedback, and identifying development needs to assure capability growth.Motivates and leads the sales and marketing staff, setting individual targets and monitoring performance to ensure alignment with the budget.
QualificationsBachelor’s or Master’s degree in Business Administration, Marketing, Sales, or related field.15+ years of post-qualification experience, minimum 5 years of experience in leading a similar role. Significant experience in the FMCG industry is a plus. Experience in retail, product-based businesses, or social enterprises is highly desirable.Excellent command of English and Arabic language skills (written and spoken).

Why This Role Is a Great Opportunity

The role of Director of Business Development at the Jordan River Foundation offers a unique chance to shape the commercial trajectory of a renowned non-profit organization. By joining a team dedicated to sustainable development and social change, you will not only advance your career but also contribute to impactful community projects in Jordan and beyond. This position allows you to exercise strategic leadership skills and drive growth in a dynamic and meaningful context.

With the opportunity to oversee both local and international market expansion, you will gain unparalleled experience in navigating diverse economic landscapes. This exposure will enhance your understanding of global markets, elevate your strategic thinking, and bolster your ability to manage high-value corporate and retail relationships. As the organization is committed to innovation and excellence, this role provides a platform for career growth and professional development, making it a significant stepping stone for future leadership opportunities in the non-profit sector.

Key Skills You Need to Succeed

• Strategic Vision: Ability to set and execute long-term business goals, ensuring alignment with organizational mission and market trends.
• Leadership: Proven experience in leading cross-functional teams to achieve revenue and market growth objectives.
• Sales and Marketing Proficiency: Expertise in developing integrated strategies that enhance brand visibility and drive customer engagement.
• Customer Experience (CX) Management: Skill in designing and implementing a framework that prioritizes customer satisfaction and loyalty.
• Market Expansion: Experience in identifying and capitalizing on new market opportunities, both locally and internationally.
• Analytical Skills: Proficiency in tools like Excel for data analysis to support strategic decision-making.
• Technical Skills: Familiarity with programming languages such as Go and R, and version control systems like Git, to facilitate efficient project management and collaboration.

Tips to Get Hired for This Role

To increase your chances of securing the Director of Business Development position at the Jordan River Foundation, it is crucial to tailor your resume to highlight relevant skills and achievements. Focus on quantifiable results from previous roles that demonstrate your ability to drive growth and manage high-value relationships.

During the interview process, emphasize your strategic vision and leadership capabilities. Be prepared to discuss specific examples where you have led successful market expansions or implemented effective sales and marketing strategies. Research the organization thoroughly to align your responses with their mission and values, showcasing your commitment to their cause.

Finally, demonstrate your proficiency in technical and analytical tools that are crucial for this role. Providing concrete examples of how you have used tools like Excel, Git, and programming languages in past projects will set you apart as a versatile and capable candidate.