Assistant Manager - Business Development

MedNet Jordan is one of the leading managed care service organizations that caters to healthcare needs. We are currently seeking to hire an Assistant Manager - Business Development (on Hybrid working modules basis) with the following tasks and responsibilities:
Key AccountabilitiesRelationship Management· Establish and maintain good business relationships with clients and ensure high quality customer service with an aim to further build on MedNet brand image to increase business.Complaint Management· Serve as the first point of contact for client queries and client complaints· Work in partnership with operations and other business unit to ensure that SLA requirements are fulfilled and work to ensure clients satisfactionMarket research· Update management on the market developments and conduct necessary research activities· Organize periodic follow-up meetings, workshops and marketing seminars in partnership with operations.Periodic updates and reporting· Conduct Monthly team meeting and update the service issues from the Client (Operational Head)· Conduct weekly team meeting and update the service issues from the Client (Managers & AM)· Onboarding client: new PIC or New groups (large): update manager/AM/TL in conjunction with operations
Your Profile· Bachelor’s Degree in business / Marketing Management or any other equivalent qualification relating to Insurance Industry· 3-5 years of Health Insurance or broker experience or equivalent client management experience.· Experience with Primary Insurance and non-traditional products.· Strong interpersonal and communication skills with a special focus on relationship management· Excellent Presentations and time management and organization skills.· Record keeping, accurate and· In-depth knowledge of Insurance and TPA principles/Laws and procedures· Familiarity with accounting, finance, underwriting and actuarial concepts is added advantage